Privacy Policy

ZumFile. Email: privacy@zumfile.com

PDF, image, and document tools run in your web browser. Files you select are processed on your device using client-side libraries. We do not receive your file contents for standard tool operations unless you explicitly contact support with an attachment.

This design supports data minimization under GDPR Article 5 and reduces the risk of unauthorized access to your documents.

We may use Google Analytics 4 (GA4) to understand aggregate usage (pages visited, tool events, approximate geography). GA4 uses cookies or similar technologies when enabled. You can limit tracking via our Cookie Policy, browser settings, or opt-out tools provided by Google.

Legal basis: legitimate interest in improving our services, balanced against your privacy. Where consent is required, we request it before non-essential cookies load.

• Contract / service: providing the tools you request
• Legitimate interest: security, analytics, product improvement
• Consent: optional marketing or non-essential cookies
• Legal obligation: responding to lawful requests

We do not store uploaded documents from browser tools. Server logs and analytics data are retained only as long as needed for operations and reporting, typically up to 26 months for GA4 unless a shorter period is configured.

• Access — request a copy of personal data we hold about you
• Rectification — correct inaccurate data
• Erasure — request deletion where applicable
• Restriction — limit processing in certain cases
• Portability — receive data in a machine-readable format
• Object — object to processing based on legitimate interest
• Withdraw consent — where processing is consent-based, without affecting prior lawful processing
• Lodge a complaint with your supervisory authority (e.g. EU member state DPA)

Analytics providers may process data in the United States or other countries. We rely on appropriate safeguards (such as Standard Contractual Clauses) where required by law.

Our services are not directed at children under 16. We do not knowingly collect personal data from children.

We may update this policy. Material changes will be reflected with a new "Last updated" date. Continued use after changes constitutes acceptance where permitted by law.

Privacy inquiries: privacy@zumfile.com. Support: support@zumfile.com